Privacy Policy

Last updated: March 20, 2025

1. Introduction

Welcome to ScoreboardMax. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this Privacy Policy carefully. By accessing or using ScoreboardMax, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Contact us for support
  • Participate in promotions or surveys
  • Make payments for our services

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely through our payment processors)
  • Organization or school affiliation

2.2 Content You Provide

When using our services, you may upload content including team logos, player information, photos, and other digital assets. This content is considered user-generated content and is subject to our Terms of Service.

2.3 Automatically Collected Information

When you access or use our services, we may automatically collect certain information, including:

  • Device information (e.g., device type, operating system, browser type)
  • IP address
  • Usage data (e.g., pages visited, time spent on pages, links clicked)
  • Location information (based on IP address or GPS with your consent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative communications, such as service announcements and updates
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent where required)
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security incidents
  • Enforce our Terms of Service and other legal rights
  • Personalize your experience on our platform

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These third parties have access to your information only to perform these tasks and are obligated to maintain the confidentiality and security of your information.

4.2 Business Transfers

If ScoreboardMax is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. In the event of such a change of ownership, your information will continue to be protected by this Privacy Policy unless or until you are notified otherwise. Where legally required, we may provide notice of material changes to our handling of your personal information.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.5 With Your Consent

We may share your information with your consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our services. Cookies are small text files that are stored on your device when you visit a website. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

We use these technologies for the following purposes:

  • To authenticate users and maintain session states
  • To remember your preferences and settings
  • To analyze how our services are used and to improve them
  • To deliver personalized content and advertising

Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our services may not function properly if you disable cookies.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For users with paid accounts, we retain your personal information for as long as your account remains active and for a reasonable period thereafter to allow you to reactivate your account if you choose to do so. For users of free trial or demo accounts, we may delete your account data after a period of inactivity.

7. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We take the following measures to protect your information:

  • Use of secure, encrypted connections (SSL/TLS) for data transmission
  • Encryption of sensitive information at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Regular monitoring for unauthorized access or data breaches

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

8.1 Right to Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used, and machine-readable format.

8.2 Right to Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

8.3 Right to Deletion

You have the right to request that we delete your personal information in certain circumstances, subject to legal obligations that may require us to retain some of your information.

8.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

8.5 Right to Object

You have the right to object to the processing of your personal information in certain circumstances, particularly for direct marketing purposes.

8.6 Right to Withdraw Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

8.7 How to Exercise Your Rights

To exercise any of these rights, please contact us at contact@scoreboardmax.com. We will respond to your request within a reasonable timeframe, typically within 30 days. We may need to verify your identity before responding to your request.

Please note that these rights may be limited in some circumstances by applicable law, and we may be entitled to charge a fee where permitted by law to process your request.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers. If you believe we might have any information from or about a child under 13, please contact us at contact@scoreboardmax.com.

In cases where organizations such as schools use our services to display information about student athletes, we require that all such organizations comply with applicable laws regarding student privacy and obtain appropriate consents from parents or guardians when required.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

10.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for collecting the information, and the categories of third parties with whom we share the information.

10.2 Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

10.3 Right to Opt-Out

You have the right to opt-out of the sale or sharing of your personal information. Please note that we do not sell your personal information as defined by the CCPA/CPRA.

10.4 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

10.5 Exercising Your California Privacy Rights

To exercise your rights under the CCPA/CPRA, please contact us at contact@scoreboardmax.com or via the methods described in Section 12 (Contact Us). You may designate an authorized agent to make a request on your behalf by providing the agent with written permission and verifying your identity with us.

11. International Data Transfers

ScoreboardMax is based in the United States, and the information we collect is governed by U.S. law. If you are accessing our services from outside the United States, please be aware that information collected through the services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Your use of our services or provision of any information constitutes your consent to the transfer, processing, storage, and use of your information in the United States and other jurisdictions as set forth in this Privacy Policy.

Where required by law, we implement appropriate safeguards for transfers of personal information to countries outside your region, such as standard contractual clauses.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: contact@scoreboardmax.com

We will respond to your request within a reasonable timeframe, typically within 30 days.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. We encourage you to periodically review this page for the latest information on our privacy practices.

Have Questions About Your Privacy?

For any questions regarding this Privacy Policy, contact our privacy team at privacy@scoreboardmax.com.

For general support inquiries, contact our support team.

Contact Support